Shipping policy

At JTG Fashion House, I aim to deliver your orders quickly, safely, and efficiently, both domestically and internationally.

Processing Time
I process all orders within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping (United States)
I offer standard and expedited shipping options across the United States. Delivery typically takes 3–7 business days depending on your location and selected shipping method.

International Shipping
I proudly ship worldwide. International delivery usually takes 7–15 business days, depending on the destination and customs processing times. Please note that delays may occur due to customs or local postal services.

Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method.

Customs, Duties, and Taxes
For international orders, I am not responsible for any customs duties, taxes, or import fees charged by your country. These charges are the customer’s responsibility.

Order Tracking
Once your order is shipped, I will provide a tracking number via email so you can monitor your delivery.

Incorrect Address
Please ensure your shipping address is correct at checkout. I am not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Information
If you have any questions about shipping, you can contact me at:
Phone: 8317712867
Email: jose@jtgfashionhouse.shop
Address: 1037 Abbott St, Salinas CA 93901, United States